Terms and Conditions

Orders.

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Prices shown on the Site are in GBP or Euros and are inclusive of VAT at the applicable rate unless you have selected an alternative country where VAT is not chargeable, as indicated in the top left hand corner of the Site.

All prices and offers remain valid as advertised from time to time. The GBP or Euros price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error. We reserve the right to change the price on occasion of error.

Payment.

Our payment gateway is 100% secure and operated by the worlds most trust payment service's PayPal and Stripe. We accept all major credit cards as well as PayPal. ss.THOMAS will not store or share any of your payment or personal information.

Delivery.

We endeavour to ship all orders on the same day of purchase. All domestic (UK) orders are shipped on a next day "service". Please allow up to 4 days to receive your UK order. Tracking numbers are provided on request.

UK delivery price will be calculated in the cart, how ever we can condense it down to two categories - Small/Medium items - £4.95 and Large items £17.95.

International orders will be shipped on Tracked and Signed For service. Please allow 3-8 days to receive orders internationally purchased. Tracking numbers are provided on request.

Returns.

Returns are accepted on faulty and unwanted items within 14 days of receipt. If a return is made outside this allocated window the return will not be accepted. When returning to ss.THOMAS please send unwanted item/s via a track and trace service. We recommend Royal Mail Signed for. ss.THOMAS will not accept liability for lost or missing items whilst in the return journey. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.legislation.gov.uk

If you have any other questions regarding making a purchase please drop us a mail by using the below contact service...

 

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